My parents purchased their hotel stay and spa package at Karlavy Vari, Chech Republic through Glavs Travel Agency. The agency did notify my parents that the hotel had a fire three months prior to their stay and the pool and aquatic procedures of the hotel are not available during their stay in September of 2017. My parents specifically picked this hotel for their spa services as they have stairs there before. After they arrived, the travel agency told them that they may use a pool at a different hotel; however, that is not what the local representative told them. They were only limited to a one visit to a different hotel's pool. DON'T RECOMMEND ANYONE TO USE THIS TRAVEL AGENCY. ZERO CUSTOMER SERVICES.
Good trip
Purchased trip with romantic name "Mediterranean fairy tale plus Paris"...Nicely packed trip with a lot of excursions, the only reason I gave then 2 stars because of the professionalism of guide that did tours with us, educated and knowledgeable. The only semi decent hotel was in Barcelona. everything else was just horrible. One of the hotels smelled like it was homeless shelter at least. Paris excursions were very poorly organized, to say the least. And to top it all the flight back to US was moved from 3 pm to 11 am, and no one notified us. Airline representative said that they notified the travel agent, who in turn swore to me that they got no communication from airline. As a result you can imagine the frustration trying to leave Paris, missed connecting flight and had to drive another 8 hours to get home. As I came home, I contacted Elena Vlasov, who sold me the trip, and she just ignored everything I said. So, they might be ok if you only get tickets from them, even then, they do not guarantee anything, but if you buying trips, think twice before spending that much money, I know for a fact, I wont ever use them for anything
The only place I get my tickets to Russia for last 10 years. Great service!
What a disorganized, poorly planned and poorly managed trips. You will wind up paying extra for practically everything once you arrive in Italy and Switzerland. Hotels are horrible, food is uneatable. The only people who were happy are tourists from Ukraine and Russia. Do yourself a favor, look for other options? We work too hard to waste our vacation time and money. You will not like it unless you fly in form Karpinsk, Sverdlovsk Oblast. Sorry Karpinsk.
Glavs Travel is a US Travel Agency based in Brooklyn, Virginia. Glavs Travel is located at 3171 Coney Island Ave, Brooklyn, NY 11235, USA.
Please contact with Glavs Travel using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Glavs Travel opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Travel Agency in Brooklyn