The only bad experience I had was with a customer who was insulted that I thought she was an employee. She had measuring tape hanging from her neck and she directed someone to an aisle so I asked her for help. I apologized when she said she didn't work there but she still had an attitude. When I needed to get past her a few minutes later, I said "excuse me" and she refused to move. Even her boyfriend/friend told her that she looked like she worked there. The bad reviews here are probably from snooty people like that woman.
I have been to this hardware store many times and I never had a bad experience with the staff. Sure it's a little cluttered but it has pretty much everything you need. The man I usually see at the counter is always pleasant and most definitely speaks both English and Spanish. Also, whenever I asked for assistance he has always been helpful.
If you don't speak Spanish don't even think about going in there. They treat everyone really poorly and just ignore you/ if you ask any questions they get angry for answering them. Honestly the worst experience just trying to get one key copied. Not worth going in there. AT ALL.
This store has been around for years now! It has a mom and pops kind of shop feel to it. For home improvement we've always found what we need & the sales associates will help us find replacements or encourage us to return on Thursdays which is when they restock! Again this is a familial type of neighborhood & I'm sure there are other stores available in Manhattan if this place feels subpar to what some people are accustomed to.
Amazingly consistent with astonishingly bad service. If I took the time to list how many times I've come in here looking for something simple only to be given the runaround and / or forgotten about / ignored.... you probably wouldn't believe me. There's another hardware store just a couple blocks east. Go there instead. Hell, go into the city instead, even with the commute you're going to get helped and be back faster.
The staff were helpful and polite. Prices seemed fair. I was in and out quickly
Ag Hardware And Paint is a US Hardware Store based in Brooklyn, Virginia. Ag Hardware And Paint is located at 347 Knickerbocker Ave, Brooklyn, NY 11237, USA.
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